Terms of Service

Terms of Service

Our satisfaction is that you as a customer are satisfied with your purchase and for all this we aim to always provide you with the best service.

Delivery time is 1 to 5 business days depending on the destination city. This time is estimated, this means it may take a little longer; This time begins to count once delivered to the shipping company. Not receiving your package within the estimated time is not an acceptable reason for cancellation.

We deliver packages to Cargo Expreso on Tuesdays, Thursdays and Fridays.

We deliver nationwide except in the Gracias a Dios department.

Shipping is made once payment is confirmed.

You can contact us at the numbers: +504 88853580 during business hours.

Delivery method: Deliveries are made by Cargo Expreso, under its delivery security policies and conditions. Payment for shipping is made at the time of payment for the product.

Your package can be tracked through the Cargo website using the tracking number that we will provide you when sending your package.